Booking terms

Booking terms

These terms apply when you book and pay for an Owned CRM software audit through our scheduling page.

Who you are booking with

Owned CRM is a trading name of Memorable Green - Unipessoal Lda, NIPC 518 951 618, UAlg Tec Start, Incubadora da Universidade do Algarve, Campus de Gambelas, Pavilhão B1, 8005-226 Faro, Portugal. Contact: service@ownedcrm.com.

For business customers

The audit is offered to businesses only. By booking, you confirm that you are booking for your business, not as a private consumer.

What you are booking

A one-hour working session on the software your company rents today, what it costs, and what it would take to own your system instead. The price you pay is the one shown on the booking page when you book. If you go ahead with your build, the full amount is credited against it.

Price, VAT and payment

Prices are plus VAT where applicable. Payment is taken in full when you book, through Stripe, our payment processor. We issue an invoice for every payment; if you need specific billing details on it, reply to your booking confirmation.

Rescheduling and cancellation

You can reschedule or cancel up to 24 hours before the session starts, using the link in your confirmation email, and receive a full refund if you cancel. Cancellations made less than 24 hours before the start, and sessions you do not attend, are not refunded. If we need to cancel or move a session, we will offer you a new time, and if none suits you, we will refund you in full. Refunds go back to the card you paid with.

Recording

We do not record sessions without asking everyone on the call first.

Your information

How we handle the details you give when you book is set out in our privacy notice.

Governing law

These terms are governed by Portuguese law.

Contact

Questions about a booking: service@ownedcrm.com.

Last updated September 29, 2026